AI Facilitates Sales Reps, Not Replace Them with Nicolas Vandenberghe
In this episode of the AI for Sales Podcast, Chad is joined by Nicolas Vandenberghe, President and CEO of Chili Piper. When he became a tech entrepreneur, Nicolas discovered that he was having problems with SDR not being able to book calls which clients wanted to have.This was a major problem as they were missing out on 60% of their potential business. By automating a booking script, they closed that gap and were booking 80% of calls. At Chili Piper, they are starting to use AI for natural language processing as their next frontier.Nicolas shares that AI is extremely effective at helping sales reps but they do not replace them. In line with that, Chad also shares how to maximize revenues per head by deploying virtual assistants to do the prospecting for you.
Listen to the podcast here:
Episode Notes
HIGHLIGHTS
Nicolas’s journey to becoming a tech entrepreneur
Challenges with inbound and booking calls
Using natural language processing as the next frontier
AI helps facilitate the role of salespeople, not replace them
Virtual assistants increase revenue per head by a significant margin
Tips for aspiring entrepreneurs
QUOTES
Nicolas: "You mean to say that 60 people out of a hundred asked for a meeting and didn't get one? And this is insanity. So we built a solution with a smart JavaScript that qualifies in rather real time and w talk about the AI that plays into that use case."
Nicolas: "AI is going to do a lot to facilitate the role of sales people, but in my opinion, there's one piece—and maybe not for every product—but for many products there's one piece that will remain realm of actual human beings, and that's the discovery piece."
Chad: "The hardest part for sellers is that only 30 to 40% of the day is actually spent doing selling. So in my view, as I deploy tools like virtual assistants to do outreach for me on email and social and even a voicemail drop, I can have a team of six virtual assistants that costs me a hundred dollars a month each. That's like having a six pack of BDRs doing prospecting."
Learn more about Nicolas in the links below:
LinkedIn - https://www.linkedin.com/in/nvandenberghe/
Website -
